PLZ HELP ASAP (03.11 MC)

Your brother used your computer to complete his homework last night, and now your login password no longer works. What question frames your problem into a question to help reach a solution?

What is wrong with my brother?

Did this computer get a virus?

Why is this computer broken?

Did my brother change the password?

Question 2(Multiple Choice Worth 5 points)

(03.11 LC)

This option in the Help tab allows you to leave a suggestion about how to improve Office Online.

Accessibility

Contact Support

Feedback

What's New

Question 3(Multiple Choice Worth 5 points)

(03.11 MC)

You invited two of your friends over for movie night. One of your friends brought her sister, so now there are more people than you planned for. You want to pass out small bags of chips, but you only have three and you need four for everyone to have one. What is the best solution for the problem?

Ask your mom to go to the store to buy more chips.

Don't offer your friends any snacks.

Pour the small bags into a bowl and share the chips.

Tell your friend's sister she can't have one.

Question 4(Multiple Choice Worth 5 points)

(03.11 LC)

What is the first step in finding a solution to a problem?

Choose a solution.

Think of options to solve the problem.

Try the solution.

Turn the problem into a question.

Question 5(Multiple Choice Worth 5 points)

(03.11 MC)

Rafael likes to stay up to date with the latest technology and learn about updated features on his favorite software, Word Online. How can Rafael stay up to date on changes to the features of Word Online?

Ask a question in the box under the Help tab.

Contact customer support every week.

Go to the What's New option under the Help tab.

Provide feedback on features he wants to see.