What is the most important part of a presentation? A.
the color scheme used in the presentation
B.
what the presenter says or does
C.
the transition effects between slides
D.
the program used to create the presentation
E.
the size of the audience

Michael has written an e-mail to his employees that describes a new product special that will be introduced to the customers next week. by taking time to make sure the e-mail is well written, logical, and organized, michael has made sure his message has the characteristics of a) effective communicationb) ineffective communicationc) barriers to communicationd) workplace communication