To group option buttons so that selecting one deselects all of the others, you must make the attribute the same.

Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

The "instance" relationship shows that something is an object of a

Janice usually works on a particular workbook that contains all business related data. she decides to keep a backup of all the data in a separate workbook. she opens a new workbook to transfer the data. which option should she use to copy all the data from one workbook to another workbook?