Below are the possible answer to each question write your answer in the space provided before each number

Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

The most complicated four letter word

Let r be a robotic arm with a fixed base and seven links. the last joint of r is a prismatic joint, the other ones are revolute joints. give a set of parameters that determines a placement of r. what is the dimension of the configuration space resulting from your choice of parameters?