Alarge retail organization previously divided work among its four employee-benefits staff into distinct specializations. one person answered all questions about superannuation (pension plans), another answered all questions about various forms of paid time-off (e. g., vacations), and so on. these jobs were recently restructured so that each employee-benefits person answers all questions for people in a particular geographic area. one staff member is responsible for all employee-benefits inquiries from anyone in a particular geographic region.

Sense of ownership

Explanation:

Even thought the question seems incomplete or properly asked, but from the narrative thus far in the asked question, the answer suggests that the restructuring will most likely increase the employees sense of ownership which is the right answer to the question intended to ask.

Sense of ownership in employees basically is the mental feeling of having a stake in the shares or ownership of a company. A sense of ownership can not be delegated. It is what drives an employee to want to do more for a company leading to the greater success of the organisation.

In summary, One staff member is responsible for all employee-benefits inquiries from anyone in a particular geographic region Simply indicate a Sense of ownership