I absolutely have no idea what the formula is for the first one. SOMEONE HELP!?

Water at 55c flows across a flat plate whose surface temperature is held constant at 95c. if the temperature gradient at the plate's surface for a given value of x is 18 c/mm, find a) local heat transfer coefficient. b) heat flux

The characteristic roots of a dynamic system are: 1.7920 1.8160 i, -1.7920 1.8160 i, -0.4160 what is the order of this system? what are the settling time and damping ratio of the system?

Estimate the change in specific internal energy au and specific enthalpy h from inlet to outlet for ethylene glycol (a liquid) flowing through each of the following devices: (a) a heat exchanger where the glycol temperature increases from 20 °c to 80 °c; (b) a pump operating at about 25 °c and increasing the glycol pressure from 100 kpa to 8 mpa.