Face-to-face communication can be an effective conflict resolution strategy when two people's tempers are flaring?

he answer is no

In face-to-face communication it is transcendental to choose words politely, so that they do not make reality worse. Most confrontational messages are affirmations of the type you did, and only tend to increase conflict. In other words, the messages of "you" blame, shame, accuse, threaten, rule, denigrate ... The messages of "you" tend to evoke resentment, hatred and revenge.

What is decisive in all face-to-face interaction, then, is the constancy in defining ourselves by positioning ourselves in relation to the concrete situation in which we find ourselves immersed in everyday life.

the author is intending to draw attention to the plight of refugees, editorial and biography support this. both workpieces make the reader empathize with enrique as well as with the other young migrants from central america. the writer, however, is using a different approach to each text.

the editorial includes strong words to persuade readers. he is trying hard to convince readers in the us to change its refugee approach.

the biography relies on narrative techniques and figurative language which the writer uses wisely in the setting, characterization, and personification to educate readers on the topic.