What is the main advantage of using e-mail to complain about a service or product?

In what ways is crooks even more lonely than the other men on the ranch

Which word best describes the author's tone in this excerpt from "that spot" by jack london? i don’t think much of stephen mackaye any more, though i used to swear by him. i know that in those days i loved him more than my own brother. if ever i meet stephen mackaye again, i shall not be responsible for my actions. it passes beyond me that a man with whom i shared food and blanket, and with whom i mushed over the chilcoot trail, should turn out the way he did. i always sized steve up as a square man, a kindly comrade, without an iota of anything vindictive or malicious in his nature. i shall never trust my judgment in men again. why, i nursed that man through typhoid fever; we starved together on the headwaters of the stewart; and he saved my life on the little salmon. and now, after the years we were together, all i can say of stephen mackaye is that he is the meanest man i ever knew. a. excited b. ironic c. indignant d. playful

Select the quote that best shows character. “why should he disturb my peace? ” “excuse me, sir, i am not accustomed to listen to such expressions or to such a tone of voice. i want to hear no more.” “the dear lady may well have taken me for a brigand.” “then you won’t pay me now? eh? ”