What should be the first step in the writing process

How will charlie most likely change after his experience at the diner in part 2 of "flowers for algernon"? he should be kind to each person who crosses his path. he will be more sympathetic to those who are similar to the way he once was. he will attempt to the dishwasher receive the surgery he was given. he will react the same way each time he sees someone being treated unfairly.

Can someone me answer this english question

Key events - what happens? what do we learn about the character in this event? or how does the event change the character? what is the author’s message in each set of events you have identified? 1.bruno and his family move from berlin to auschwitz due to the move he learns of the camp which leads to another key event. 2.bruno meets shmuel when they meet, they become friends which in turn towards the end leads to their untimely demise.