What does chaffee claim is one of the first difficulties people face in solving personal problems?
a.
explaining the problem.
b.
admitting there is a problem.
c.
researching the problem
d.
solving the problem.

Chaffee claims that one of the first difficulties people face in solving personal problems is "Researching the problem ."

Explanation:

According to the problem-solving approach of five steps of Chaffee, the first step and the one that most people have problems with is identify the exact problem, which means researching the problem, when it comes to finding a solution, people find it hard to know where did the problem exactly began and what point or points do they have to fix.

i really dont know the answer so i cant