Evaluate the clarity and effectiveness of the excerpt below from a letter of complaint and answer the question that follows.
i purchased a kool action game system from bullseye on october 27, 2010 for $109.99. it seemed like a great price until i got it home and began trying to put the thing together. several parts are missing, and the store refuses to exchange the unit because it was on sale. it was not marked “as is,” so i expected a complete and functioning unit.
what, if anything, should be added to this excerpt to the reader address the concern?

My cat and my dog like best friends

Read this description of a detail from the movie i am legend. a scientist is the last man alive in a post-apocalyptic new york, where zombies have taken over and destroyed most of the population. about ten minutes into the film, the man thinks back to how the zombie creatures came to be, and how at one point he had a wife and child. which type of suspense technique did the screenwriter use? dramatic irony flashback foreshadowing special effects

The story line remains the same. the kids live in what was then one of the remaining beachfront slums, down the coast from the expensive malibu area. the beach was ruled by surfers, but in the afternoon, when the waves died down, some of the surfers, or their younger brothers, fooled around on skateboards. one day, skip engblom, the shop owner, comes up with a key breakthrough, polyurethane wheels: "they grip." with the additional traction, the z-boys try skating the sides of the big, open drainage canal that runs through the area. then comes a brainstorm: because of a drought, the area's swimming pools were drained. the kids started "borrowing" pools when the owners weren't home, to skate the curved sides.” where did “the lords of dogtown” originally practice their tricks? a. the beach c. an open drainage canal b. empty pools d. none of these