Choose the item which best answers the question.
mr. smith is looking for a reason to buy sos versus other brands. what should he read?
web site terms of use
product advertisement/information
product license agreement
product user guide
business letter

product user guide

explanation:

web site terms of use   should be used when the software is to be used online or in cloud but as mentioned the software is for home computer so reading it is not needed here.

product advertisement/information is used when you want to know how they are marketing the software and to know unique features of software which is not required here.

product license should be read when you want to knoe term and conditions of the software which is not the case here.

business letter is read when you want to request for the software which is not needed here.

the conclusion would be the most affected category scoring

the complete subject is

lorna