The management of quality carpet cleaning finalized the company's action plan for increasing its market share over the next few years. the management then set up a 12-month plan that defines how the organization will conduct its business based on the action plan, including clear sales targets for each week. the second plan is an example of a(n) plan.

An Operational plan.

Explanation:

An Operational planning(OP) or Work plan is an outline usually designed for a period of one-year or twelve month. This plan is based upon the action plan, a plan in which the company defines its targets of revenues , market share, etc.

The goal of operational panning is usually departmental focused.

In the question the company "Quality Carpet Cleaning" had laid out a plan for the increase of its marketing share in next few years. Then the outline that the organization has laid based on the action plan for twelve months. This plan according to the definition provided is Operational Planning.

So, the answer is Operational Planning.

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