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English, 13.11.2019 19:31 2021CanadyRaniya

How to speak to a customer in a professional tone

1. how to write greet the customer and them for contacting our company

2. let the customer know their order has been delayed, as caused by a severe blizzard on the east coast.

3. express sympathy for the inconvenience caused.

4. let them know that they can call customer support 8a - 8p est, mon - fri: 555-555- 5.

5. sign off

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How to speak to a customer in a professional tone

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