Read the passage. what should milo do? what customer service skills would he be showing? milo works for a cruise company. his company offers a seven-day mediterranean cruise. a young couple seems interested in the cruise. they are especially attracted by the reasonable price range. while discussing the details of the cruise, the couple asks if free clean water will be available. milo knows that water isn’t included in the overall price and that the couple will have to pay for bottled water. milo should is showing

Consider the role of dr. kenny in the novel. how does rukmani feel about him, and what theme is represented by their interactions? respond in at least 150 words.

(20 points) passage: this year will be a record-breaking year for storms 1it looks like 2012 will be a year for the record books. thunderstorms, hurricanes, and tornadoes have increased across the country. the storms' high winds and heavy rains are making history. early tornado and hurricane seasons 2in march, not usually a busy month for tornadoes, the south and midwest had a large number of twisters. warm weather made conditions ripe for the creation of tornadoes. on some days, twisters dropped from the sky by the dozen. 3hurricane season also came early. two tropical storms hit the southeast in may. two more strong storms followed in june. severe thunderstorms 4many states that have escaped tornadoes and hurricanes have had severe thunderstorms. these giant storms dumped several inches of rain and caused flooding across the northeast and midwest. 5the end of hurricane season is months away, and this year's storm count and rainfall amounts could leave 2011 in the dust. forecasters say the wet, windy weather might stick around until fall. labor day parade rained out 6there is no joy in green town, where the annual labor day parade was called off because of heavy rain. the town's mayor says the parade hasn't been rained out in fifty years. 7a strong band of thunderstorms hit green town on sunday. more than two inches of rain fell each hour. by monday morning, main street looked more like a creek than a parade route. mayor nora bell said she had to call off the parade. "the heavy rains have created a serious safety issue in green town," she said. 8the loss of the labor day parade is green town's second disappointment this summer. in may, the memorial day parade was also called off because of rain. "this must be one of the wettest summers in history," mayor bell said. 9according to the national weather service, mayor bell is right. this summer will break rainfall records in green town and across the country. question: who would obtain the most useful information from the passage? a) someone planning a holiday picnic. b) someone interested in documenting annual meteorological patterns. c) an advocate for the green town labor day parade. d) someone who wishes to do research on the alleged truth of the "global warming" phenomenon.

Read this paragraph from a cause-and-effect essay. upwelling and el niño in normal years, the trade winds cause colder, nutrient-rich waters to rise to the ocean surface. this process is called “upwelling,” and it causes small fish called plankton to multiply. which rubric term or phrase would apply to the phrase “trade winds”? a. effect b. elaboration of a cause or effect c. transition between a cause and an effect d. cause