If you haven't had the chance yet, make sure you can graduate laura on her promotion to record specialist. laura worked as a department clerk for several years before deciding to return to school. she completed her degree in health information technology last month, just in time to apply for the record specialist position. laura's new manager is impressed with her performance so far. by the way laura's birthday is next week too! good luck laura ,and keep up the good work. describe three things that can be improved