English, 27.11.2019 20:31 jonmorton159

What values did stumpf model to wells fargo employees? what impact might that have on the culture of wells fargo? what behaviors can leaders model in order to encourage ethical behavior in their organization?
wells fargo was the darling of the banking industry, with some of the highest returns on equity in the sector and a soaring stock price. top management touted the company’s lead in "cross-selling": the sale of additional products to existing customers. "eight is great," as in eight wells fargo products for every customer, was ceo john stumpf’s mantra.
in september 2016, wells fargo announced that it was paying $185 million in fines for the creation of over 2 million unauthorized customer accounts. it soon came to light that the pressure on employees to hit sales quotas was immense: hourly tracking, pressure from supervisors to engage in unethical behavior, and a compensation system based heavily on bonuses.
wells fargo also confirmed that it had fired over 5,300 employees over the past few years related to shady sales practices. ceo john stumpf claimed that the scandal was the result of a few bad apples who did not honor the company’s values and that there were no incentives to commit unethical behavior. the board initially stood behind the ceo but soon after received his resignation and "clawed back" millions of dollars in his compensation.
further reporting found more troubling information. many employees had quit under the immense pressure to engage in unethical sales practices, and some were even fired for reporting misconduct through the company’s ethics hotline. senior leadership was aware of these aggressive sales practices as far back as 2004, with incidents as far back as 2002 identified.
the board of directors commissioned an independent investigation that identified cultural, structural, and leadership issues as root causes of the improper sales practices. the report cites: the wayward sales culture and performance management system; the decentralized corporate structure that gave too much autonomy to the division’s leaders; and the unwillingness of leadership to evaluate the sales model, given its longtime success for the company.

Answers: 1

Show answers

Another question on English

English, 21.06.2019 15:30

Will mark as brainliest excerpt from the christmas carol: use this information to deepen your understanding of the character. oh! but he was a tight-fisted hand at the grindstone, scrooge! a squeezing, wrenching, grasping, scraping, clutching, covetous, old sinner! hard and sharp as flint, from which no steel had ever struck out generous fire; secret, and self-contained, and solitary as an oyster. the cold within him froze his old features, nipped his pointed nose, shriveled his cheek, stiffened his gait; made his eyes red, his thin lips blue; and spoke out shrewdly in his grating voice. a frosty rime was on his head, and on his eyebrows, and his wiry chin. he carried his own low temperature always about with him; he iced his office in the dog-days; and didn’t thaw it one degree at christmas. race: use this organizational method to guide your writing- r – restate the prompt a – answer the prompt/questions c – cite evidence e – explain the evidence write your response here:

Answers: 1

Answer

English, 21.06.2019 16:30

Identify a riding situation in which you might want to use a slow pace what would you do to create a slow pace what would be the fact your response should be a minimum of 3 to 5 sentences

Answers: 1

Answer

English, 21.06.2019 20:30

What is a hyperbole in the book messenger

Answers: 1

Answer

English, 21.06.2019 22:50

Read the excerpt from act 1, scene 3, of julius caesar. cassius. am i not stayed for? tell me. cinna. yes, you are. o cassius, if you could but win the noble brutus to our party— cassius. be you content. good cinna, take this paper and look you lay it in the praetor’s chair, where brutus may but find it. and throw this in at his window. set this up with wax upon old brutus’ statue. all this done, repair to pompey’s porch, where you shall find us. is decius brutus and trebonius there? cinna. all but metellus cimber, and he’s gone to seek you at your house. well, i will hie, and so bestow these papers as you bade me. cassius. that done, repair to pompey’s theatre. what is cassius’s motivation for sending brutus the letter? cassius wants to make sure that cinna is on his side. cassius wants to reassure cinna that brutus will follow them. cassius wants to sway brutus to kill caesar. cassius wants to alert brutus about the conspiracy against him.

Answers: 3

Answer

You know the right answer?

What values did stumpf model to wells fargo employees? what impact might that have on the culture o...

Questions