What is a direct address give example plz

Select the word from the list that best fits the definition possibly ? absolute or qualified

Hey guys! i've got an exercise where you've to find out the correct sentence in each pair. 1) a-we were tired and thirsty, so we stopped to have a drink at the cafè. b-we were tired and thirsty, so we stopped having a drink at the cafè. 2)a-if your computer freezes, try to turn it on and off again and see if that . b-if you computer freezes try turning it on and off again and see if that . me! it's urgent!

What is the most likely reason schlosser uses a direct quotation in this example excerpt from fast food nation