What communication channel would be most appropriate when a written record or formality is required?

The excerpt above is from page 21 of harry potter and the sorcerers stone by j.k rowling. which passage represents a

As for this city's government, i don't want to say much, except that it is a shame – a shame; but if i should live twenty-five years longer – and there is no reason why i shouldn't – i think i'll see women handle the ballot. which quotation correctly uses ellipsis to shorten twain’s words? as for this city's government, i don't want to say much, except that it is a shame . . a shame; but if i should live twenty-five years longer – and there is no reason why i shouldn't . . i think i'll see women handle the ballot. as for this city's government, i don't want to say much, except that it is a shame – a shame; but if i should live twenty-five years longer . . i shouldn't – i think i'll see women handle the ballot. as for this city's government, i don't want to say much, except that it is a shame – a shame; but if i should live twenty-five years longer – and there is no reason why i shouldn't . . as for this city's government, i don't want to say much, except that it is a shame – a shame; but if i should live twenty-five years longer . . i think i'll see women handle the ballot.

What is the main difference between hearing and listening? a) hearing is easy; listening is hard. b) hearing involves the outer ear; listening involves the inner ear. c) hearing is the physical activity; listening involves processing the information. d) none of the above