Match each workplace scenario with the skill or behavior the individual displays in that scenario.

diversity awareness

note-taking skills

problem-solving skills

Sharon is a production engineer for a car factory. There is an issue with some incomplete car parts leaving the assembly line. Sharon must find a way to make sure that only completed parts leave the assembly line.

John accepted a job as a software designer in Japan. He wants to show respect for the new culture, so he researches local business customs before he begins working in his new office.

Arianna has a meeting with clients to discuss opening new financial accounts. She makes sure to listen to her clients’ goals and write down the key points. When they are finished speaking, she reads what she has written, summarizing their financial concerns.

a) Problem-solving skills

b) Diversity awareness

c) Note-taking skills

Explanation:

a) In this scenario, Sharon is facing a technical issue in which problem-solving abilities are necessary. To ensure that only the completed parts of the car leave the assembly line without mistakes, she needs to find a way to solve the problem of sending some incomplete parts. Therefore, Sharon should come up with an efficient method that ensures the appropriate parts are the ones that are send out.

b) John will start a new job in a country that has numerous differences in regard to culture: Japan. In Japan, respect is extremely important and he wants to ensure he comprehends and applies his new knowledge in order to succeed in his new job position. Therefore, John is displaying diversity awareness as he is embracing Japan's culture, rules, and traditions and is more than happy to adapt to them.

c) Arianna is attending an important meeting and she ensures to listen carefully to the needs of the client. She is paying attention and, by writing down all of the key points, Arianna is displaying note-taking skills which are extremely important when meeting the goals of each project and, therefore, fundamental for the success of a company.