10. [9] Hinduja explained neither a bot nor automated comments feel/feels genuine, so when somebody says something kind, it is authentic, and not like spam, because it's personal. On the other hand, a tweet from someone with a "bot" username does not feel personal. Those who get these tweets are likely to dismiss them without much thought because they don't feel sincere, he said.

[10] David Weinberger is a researcher at the Berkman Center for Internet and Society at Harvard University and writes about the effects technology has on ideas. Apparently, he agrees:

[11] "Thank you, (@TheNiceBot)! That means so little coming from a bot!"

[12] However, plenty of other people seem to appreciate the NiceBot: It's/Its "a nice way to start the day," noted one pleased Twitter user. Even if the NiceBot can't possibly do much to make the digital landscape a safer or kinder place, it might inspire other, more effective ideas, said Hinduja.

[13] "Instead of handing out a bracelet or a sticker, Champions Against Bullying is using programming to tap into social media networks in order to do something creative he said. "I think that might be the point. I don't know how much this is going to accomplish, but they tried, and there's something to be said about that."

[14] Despite an uphill battle, the NiceBot continues to tweet in cyberspace. It is a relentless digital cheerleader, trying again every 36 seconds.
What is the main idea of the section “Bot’s Tweets May Not Feel Real”?

a
Despite the response from Twitter users, NiceBot continues to tweet out positive messages.
b
Most people appreciate NiceBot’s positive comments, so it tweets every 36 seconds.
c
NiceBot tweets feel more personal than spam, but there continues to be lots of negativity.
d
Researchers have noticed the impact of NiceBot’s uplifting messages and want it to continue.