Will mark brainliest if right

properly researching your subject.

Explanation:

by researching your subject, or Logos, you can find what people like most about them and what type of brands are most popular. i hope it helps!

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.