Peyton's Grill
Tracy Wilson

JOB #1 SERVER

Goals:

Servers at Peyton’s Grill create a fun & friendly atmosphere for both guests and employees. Servers are required to actively participate in the development, training, and evaluations of their desired results as an employee at Peyton's. Servers are required to provide and ensure a successful dining experience while maintaining a positive, personal, and professional image of Peyton’s Restaurant. Servers are also required to follow Peyton’s commitment to ensure 100% guest satisfaction by providing high quality food, friendly and efficient service and comfortable, clean, and safe surroundings.

Essential Functions include:

- Sets places, takes orders, serves food and drinks, as well as suggests accompanying items.

- Have an extensive knowledge of Peyton’s food and drink items and be able to answers all questions about food and drinks.

- Observes and checks back with guests to respond to any additional needs and ensure satisfaction.

- Rings up orders and processes payments.

Appropriate Server Attire:

Servers should wear dark trousers with Peyton’s Grill polo or oxford shirt. Servers may wear dark loafers or black athletic shoes.

Qualifications:

- Applicants should have at least a full year of server experience in the Food and Hospitality Industry.

- Demonstrate the ability to work in a group or team atmosphere.

- Demonstrate the ability to carry serving trays of different sizes and weight.

- Prepare, store and serve food with consistent quality by following Peyton's recipe cards, standard operating procedures, and food safety and sanitation procedures.

- Applicants should be detailed oriented; work well in a team environment, and enjoy serving customers in a positive, friendly and courteous manner.

- Should be honest and have fun at work

JOB #2

HOST/HOSTESS

Goals:

As a host, you are the first impression of our restaurant that our guests see and your job is to start off their visit with a smile! Host at Peyton's Grill create a fun & friendly atmosphere for both guests and employees. Hosts are required to actively participate in the development, training, and evaluations of their desired results as an employee at Peyton's. hosts are also required to provide and ensure a successful dining experience while maintaining a positive, personal, and professional image of Peyton's Grill.

Hosts are also required to follow Peyton's commitment to ensure 100% guest satisfaction by providing high quality food, friendly and efficient service and comfortable, clean, and safe surroundings.

Essential Functions include:

- As a host, you are the first impression of our restaurant that our guests see and your job is to start off their visit with a smile!

- Maintains a cheerful, courteous disposition and a neat, clean and professional image.

- Greets guest upon entering the restaurant and maintains a waiting list.

- Escorts guests as soon as possible to appropriate table.

- Offers assistance if necessary.

- Performs reservations responsibilities.

- General cleaning of front door area

- Rolling of silverware

- Entertaining our guests while on a wait.

Appropriate Host/Hostess Attire:

Hosts/Hostesses should wear black trousers with a collared, long sleeve shirt. Dark dress shoes are also required. No sandals or open-toe shoes. Gold name tags should be pinned on the upper-left side of the shirt.
Qualifications:

- Applicants should have at least a full year of experience in the food and hospitality industry.

- Demonstrate the ability to work in a group or team environment.

- Applicants should be detail oriented; work well in a team environment, and enjoy serving customers in a positive, friendly and courteous manner.

- Should be honest and fun-loving

Read the passage on the left to answer the following questions:
21)
What inference can you make from comparing the goals for Job #1 with the goals for Job #2?
A) The goals for a server are more demanding.
B) The goals for a host/hostess are more demanding.
C) The goals vary because the essential functions vary.
D) The goals are important to the owners of Peyton's Grill.
22)
What is the main purpose of the selection?
A) to notify customers of the business hours for Peyton’s Grill
B) to persuade applicants that Peyton's Grill is a good place to work
C) to explain the responsibilities and qualifications for employees at Peyton’s Grill
D) to describe the cooking procedures for regular menu items served at Peyton’s Grill
23)
According to information presented in this document about appropriate attire, readers can infer
A) that servers may wear comfortable attire of their choice.
B) that the dress code is not enforced even though it is in writing.
C) that dress codes for employees are enforced at Peyton’s Grill.
D) that alterations can be made to clothing at the expense of the employee.

What is 21 and 23??help ASAP