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English, 06.10.2019 09:00 maribel3621

Which statement illustrates the most appropriate tone and vocabulary to use in a letter of complaint?

a. the widget you sent is a piece of junk.
b. the only thing your widget is good for is being a paperweight.
c. i was disappointed in the quality of the widget i purchased from your online store.
d. what a waste of money and postage your widget is! i'm sorry i ever saw this piece of junk.

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Which statement illustrates the most appropriate tone and vocabulary to use in a letter of complaint...
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