Read the following scenario and then answer the questions below. Submit your answers in a separate word document. Terry just received an assignment back from his instructor. Unfortunately, Terry received a failing grade for the assignment. Terry is extremely upset because he worked hard to try to complete the assignment correctly. He quickly finds his laptop, logs into his email, and sends the following email to his instructor: why did i get a 0 on my assignment?! i worked really hard! I am just not understanding what went wrong to get that grade and am freaking out……can u respond asap? i need this grade to be changed. 1. Rewrite: Use what you have learned regarding academic and professional tools/resources and rewrite Terry’s email message so that it is professional. 2. Explain: In 100 words or more, explain 2-3 tools and/or resources that helped you revise Terry’s email message.

To,

Instructor

Subject:  Qurey related to exam grades.

Dear instructor,

I'm reaching you to talk about my exam grade. I'm truly confused with the grade I got and might want to know the justification for why my rating was 0.  

I have truly endeavored to take this exam and was anticipating a higher grade. That is the reason I want to realize what has turned out badly with my answers so I can improve or maybe do an audit on the off chance that it was an error in the amendment.

yours sincerely ,

Terry

From the beginning look, we can see that Terry is composing an email that is excessively casual, without a construction and with a language that isn't suitable for the individual who will get it.  

Accordingly, what should be worked on in this email is its construction, its language and the manner by which it is communicated towards an unrivaled.  

The method for composing a proper email effectively is as per the following:  

for more information, refer the following link:

link

 Re: instructor

 Subject: Exam Grade.

Dear instructor,

I am contacting you to discuss my exam grade. I am really stumped with the grade I received and would like to know the reason why my rating was 0.

I have really worked very hard to take this exam and was expecting a higher grade. That is why I need to know what has gone wrong with my answers so that I can improve or perhaps do a review in case it was a mistake in the correction.

Greetings you sincerely,

Terry.

Explanation:

  At first look, we can see that Terry is writing an email that is too informal, without a structure and with a language that is not appropriate for the person who is going to receive it.

Therefore, what must be improved in this email is its structure, its language and the way in which it is expressed towards a superior.

The way to write a formal email correctly is as follows:

b

explanation: