Why is a business letter preferable to a phone call?
A. A business letter provides a record of the contact with all of the details.
B. A business letter allows for a quicker response from the customer service department
C. A business letter is the only way businesses will respond to complaints these days.
D. A phone call is preferable for all complaints.
Answers: 1
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Why is a business letter preferable to a phone call?
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