THIS IS FOR INTRODUCTION TO SPEECH COMMUNICATION 5. For which of the following situations would rational listening be the most effective listening strategy?
a) talking with a parent about their health issues
b) attending a lecture
c) resolving a conflict with a coworker
d) sitting through a job evaluation

6. Adriana had been on the telephone for a while talking with a friend. When she came out of her room, her mom asked her what she had been doing. Adriana perceived this question as an invasion of her privacy. Which type of faulty listening behavior was Adriana guilty of?
a) pseudolistening
b) defensive listening
c) insulated listening
d) selective listening

9. Before offering advice, you need to make sure that ?
a) the receiver will not blame herself or himself
b) you reflect on the thoughts and feelings of the receiver
c) you can deliver advice in a face-saving manner
d) you remain completely objective and impartial