Which sentence describes most first-person narrators? They tell someone else’s story, as it was told to them.
They imagine how a story happened since they weren’t part of it.
They describe what they experienced or observed.
They know what everyone in the story thinks and feels.

glitch or non-saved account.

explanation:

i'm not personally a mobile user but one reason could be that it is either a glitch where it doesn't automatically log you in, or you have it so cant save your log-in information. i suggest you use the mobile app instead of using your web browser!