Which part of a italian sonnet states a problem?

Tell me what you guys think of this made it for class need opinions

How can we make the world a better place, specifically towards discriminated people (lgbtq+ community, people of color, people with disabilities etc.) how can we make them change their view on people they call "different"? how can we get people to love one another despite how they look or who they love or where they are from? 2-3 paragraphs ! (ᵔᴥᵔ)

Which three lines in this expert from anita desai’s games of twilight clearly show an omniscient narrator