Imagine that you are a salon manager and you receive a call from a difficult client who wants to make another appointment. The client has come in twice before and both times left after complaining about the quality of the service provided and requiring additional work, making the cosmetologist assigned to the client get off schedule and make other clients wait. What could the manager say to the client to make for a positive visit?

Every customer that enters a sunfun retail location should be treated with kindness and respect. when someone comes in: 1. approach the customer and ask if he or she is looking for a specific item. a. if the answer is "yes," the customer find that item. b. if the answer is "no," let the customer know you're there to should the need arise. 2. if a customer has been browsing for about 15 minutes, respectfully check in again to see if he or she needs . 3. if a customer is holding clothing, ask if he or she would like you to set up a dressing room how is this section organized? by order of importance point by point compare and contrast step by step