You will assist four of the affected patients or their family members with their concerns regarding the lack of heating, ventilation, and air conditioning (HVAC) in the maternity ward.
• For each interaction, note the time, describe who is voicing a concern, what the problem is, and the approach you are taking to
assist the customer. Be sure to include in the interaction any source of conflict, and the ultimate resolution.
• You may describe each encounter by writing in a short paragraph format, covering all points of the interaction. Or, you may
describe by using dialogue parts. as vou would find in a nlay

each year on this day, i make it a point to listen to dr. martin luther king jr.’s great “i have a dream” speech. it’s electrifying every single time.

the content of dr. king’s speech, his inspiring presence, and the moment in history all came together to make the iconic “i have a dream” speech the defining moment of the american civil rights movement. but there are several other reasons why this speech, delivered over 50 years ago, remains an example of one of the best speeches in american history.

since part of my job is to people become better presenters, i’ve noticed several techniques that we can all learn from and be inspired by in this magnificent speech.

it’s anchored in a powerful related location

in most cases, you can’t handpick the spot to give a presentation, as mlk did for supreme symbolic effect when he stood on the steps of the lincoln memorial and echoed the opening words of the gettysburg address (“five score years ago . . ). but you absolutely can amplify your message by adapting it to your setting and location.

the answer would be c

u don't know that wow good luck tho bud

where are the anwsers