Write a letter of apology to a customer who brought a defective phone from your store.

Dear Customer,

Thank you for contacting me about your defective phone. I am truly sorry that you received a defective phone from my store. All of my products go through several measures before they are delivered to customers. However, this one regrettably slipped past those checks and failed to live up to my standards.

To make up for this error, I will have shipped you a new phone, which should arrive within 2-5 business days.

I am truly sorry that your original purchase did not live up to your expectations, but I look forward to providing a better experience for you going forward.

Thanks again for bringing this issue to my attention, and please don’t hesitate to contact me directly with any other concerns you may have.

Sincerely, (Your name)

- "a nonrestrictive clause functions as a modifier to a noun (that is an object, person or concept). these clauses can be described by the following three options: it is set off by comas, it contains a subject and a verbs and it adds nonessential information to the sentence.

for example, in "here is bill gates, who confounded microsoft software company" we can identify "who confounded microsoft software company" as a nonrestrictive clause modifying the noun bill gates. this clause can be describes as a nonrestrictive clause because it is separated by a comma, it adds nonessential information to identify who bill gates is and it must contain both a subject (who) and a verb (confounded)."

a. "to practice" is the best phrase to complete the sentence.

explanation:

during the summer, she likes to practice her soccer skills so that she is ready to play in the fall.

(note that : all the other options "the practicing of", "practice for" and "to do a practice on" are inappropriate as they make the sentence grammatically incorrect.)