How does the information in Figure 2 in the second passage relate to the first passage?

During which stage of the listening process would you pay close attention to verbal and nonverbal signals? taking notes evaluation active involvement preparation

What do the words spoken by the mouse in paragraph 3 tell us about her character?

What is a generalization? a. a series of events that make up what happens in a story b.hints or clues that tell you what is going to happen in a story c.the final resolution or event that ties up loose ends in a story d. a simple statement about something complicated