Can someone help please

What is the narrator's main conflict in this passage? a. he doesn't like someone mispronouncing his name. b. he has a history of beating up kids he doesn't like. c. he has a violent temper that he cannot control. d. he doesn't like "the kid" he mentions in the paragraph.

"she is his achilles' heel" is an example allusion alliteration simile personification

Why is it important to be aware of you audience's interests? a. so that you can teach them new information thy didn't know b. so that you can use opposite ideas in order to shock them c. so that you can use the most effective strategy to persuade them d. so that you can pretend to like the same things and get them to trust you