HELP 20 POINTS How might you open a conversation with the persons described in each of these situations? What ap-
proaches would meet with favorable responses? What approaches would meet with unfavorable re-
sponses?
1. On the first day of class, you and another student are the first to come into the classroom and are
seated in the room alone.
2. You've just started a new job in a large office where you're one of several computer operators. It
seems as if most of the other people know one another.
How might you close each of the following conversations? What types of closings would be most
effective? Which would be least effective?
1. You and a friend have been talking on the phone for the last hour, but at this point nothing new is
being said. You have work to do and want to close the conversation.
2. After a long meeting, your colleague doesn't seem to know how to end the conversation and con-
tinues to go over what has already been said. You have to get back to your desk.