What are some examples of text evidence in "Stranger than Fiction" of Fate vs Free will?

The balance includes both the fees for service and the shipping charges. is this sentence incomplete or complete?

Which character in this excerpt is in conflict with society, and why? joe summers is in conflict with society because he is joking with the villagers. old man warner is in conflict with society because he believes that young folks have crazy ideas. mrs. adams is in conflict with society because she says some villages have stopped holding lotteries. mr. adams is in conflict with society because he is standing with the villager who represents society's old ways.

Which statement accurately interprets kafka's viewpoint and his means of expressing it in the text