Write a poem about an help desk specialist​

i am a form to be dealt with

day in and day out

my form is sometimes here and i can smile and hope

but then my form turns and i stare and see nothing

a phone call a visitor will force me to look too

my form is left behind for awhile

I sit at my desk and focus on my work, this is my form surviving i am here

one bad critic shakes me out of my trance

i feel defeated once more, i say to myself this too shall pass i can go there

Some days i'm good some days i'm not so good

i free verse to release a bit of this this I cannot name

i only know that sometimes i am here and most days i am there

my body reminds me i am here

it begs for food

it churns for water

spirit wants to enjoy the cool air at sunrise and sunset

when i'm there i ignore my wants

weakness in the soul keeps me there...

my best guess would be: d allusion

makes the most sense

one context clue that me find the meaning of luxuriance was that the base word of luxuriance is luxury, so i think that luxuriance means something that is luxury, or something luxurious.