Which phrase refers to the contrast between what is expected to happen and what actually does happen?

situational irony
dramatic irony
verbal irony
conflict and resolution

Situational irony is the contrast between what is expected to happen and what actually does happen. It refers to a specific situation or event. Verbal irony is the contrast between what someone says and what is actually meant. Think sarcasm. Dramatic irony is when the audience knows a key piece of information that a performer on stage does not. An example is Romeo and Juliet during the balcony scene. The audience knows Romeo is listening in on Juliet's private thoughts, but she does not. A conflict is a problem and the resolution is how it is fixed.