Which form of communication, verbal or nonverbal, is more important?
a.
neither: neither verbal nor nonverbal communication are important.
b.
verbal: a person’s words and the tone of voice tell us the most important information for communication.
c.
nonverbal: a person’s facial expression and body language tell us the most important information for communication.
d.
both verbal and nonverbal: communication is best when you can see and hear the person or group with whom you are speaking.