Can someone explain how this is not in mla8 format for my essay? (already graded, just want to understand why)

Zolnierek, Kelly B. Haskard et al. “Physician Communication and Patient Adherence toTreatment: A Meta-analysis.” N.p., n.d. Web. 25 Feb. 2016.

There should  be a tab at the start of the second line here but I can't do that in this text box. Hope this helps!!

yh it is right

explanation:

d becuase khgfdwhat effect does the word head have on the meaning of this passage?

a. it demonstrates how intelligent he was.

b. it shows he was a favorite of the teachers.

c. it indicates he would be a good preacher.

d. it reveals how self-important he was.

how does the choice of the word head contribute to the passage’s tone?

a. it offers a sense of entitlement.