Effective email

is brief

is on topic

always includes attachments

a and b learning objective 2: students should understand how to manage e-mail. display 2

answer: inference

explanation:

an inference can be understood as a conclusion to which a person is able to get based on reasoning. it is the same as a deduction, a guess, an assumption.   in the sentence presented, the conjunction "but" gives the readers an idea of contrast, and, therefore, allows them to induce that despite the opponent's characteristics, andrea had something different that made her win.