“i know just how you feel, when that exact same thing happened to me i was so angry, so i just told her exactly how i felt. you should do the same thing. it worked for me! ”

this statement violates which of the principles of active listening?

a. validate emotions and paraphrase the speaker’s words.
b. remain ‘other-focused’ and validate emotions
c. avoid solving problems and remain ‘other’ focused
d. paraphrase the speaker’s words and avoid solving problems

The tone of this speech could best be described as expressing a feeling of read the excerpt from president ronald reagan's speech on the night before the 1980 presidential election, i believe we can embark on a new age of reform in this country and an era of national renewal an era that will reorder the relationship between citizen and government, that will make government again responsive to people, that will revitalize the values of family, work, and neighborhood and that will testore our private and independent social fear hope anger pride