Bea slept during the day because she worked the night shift at a convenience store. but her apartment building had thin walls, and the television belonging to her old neighbor, mrs. kearns , blared game shows all day long . she knew that mrs. kearms had poor hearing but she had to say something or she would never get any sleep

The biggest problem here is:

Blea can't sleep and believes Mrs. Kearns T.V. is preventing her from doing it.

Explanation:

First of all this a very classic of a phenomenon called cognitive dissonance that is used to identify a situation in which we don't want to do something but we do it, in this case. Bea had the next problem, she was tired and she needed to sleep. However, she was not able to sleep because Mrs. Kearns' old tv was turned on and the volume prevented Bea from falling sleep. Nevertheless, there are two big problems in this situation. She wanted to sleep and believed the reason she wasn't able to sleep was the tv, so she thought about saying something to Mrs. Kearns to turn the t.v. volume at a lower level of volume. However, when our body is tired enough to desperately need to rest and sleep it simply does it. Without considering anything else, because it is the most basic mechanism of the stress stages. The body rests after its energy is exhausted.  

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