Read the following passage below and answer the question that follows.
while working at an ice cream shop for the summer, paulina had to attend employee meetings. during her first meeting, her boss made the following remarks to the staff: “you guys are really messy. every morning when i open the store, the floor is dirty, the counters need to be wiped, and the dishwasher hasn’t been emptied.” paulina attempted to offer an explanation: “mr. smithers, i—” mr. smithers talked over paulina: “i don’t care what you have to say. we’ll review the closing procedures again today. if you people mess it up again, we’ll need to reconsider your employment here.”
which type of communication style does mr. smithers use?
a. honest
b. passive
c. assertive
d. aggressive

The correct answer is D. Aggressive

Explanation:

Communication is the exchange of information between different participants, but this exchange does not always occur in the same way, because of this communication is often classified in different styles such as passive, aggressive and assertive. In the case of aggressive communication, this occurs when a speaker does not consider other participants' opinions and points of view but aims at imposing his/her opinion, also in this type of communication the speaker uses rude language and violates the right of others to participate.

This clearly occurs in the case of Mr. Smithen because he aims at communication the staff they need to improve but instead of communicating this in an assertive way (clear, honest and respectful communication) he imposes his point of view and uses language such as "you guys are really messy" and "I don’t care what you have to say" that show he does not allow the staff to participate in the process of communication and uses rude language. Therefore, the type of communication style Mr. Smithers use is aggressive.

a rough draft essay is the final form of an essay after it has been edited and polished.

verdadero

explanation: