According to the smcr model, problems in communication can arise when there is a. no use of body language.
b. a large distance between the sender and the receiver
c. a difference in the attitudes of the sender and the receiver
d. a written message instead of a verbal one

1. canadian → ned land  2. resolving action → denouement3. narrator of twenty thousand leagues under the sea → pierre aronnax  4. novel of manners → social class   5. planned action → plot  6. samuel pepys → diary  7. omniscient; first-person, limited → point of view  8. ivanhoe → historical novel  9. robinson crusoe → novel of incident  10. abstract idea → theme of novel