PLEASE HELP!! I FAILED THIS TEST FOUR TIMES ALREADY
here is a question from it

12. involves getting to know and recording information about the characters in story such a physical characteristics action and ways in which they relate others characters and to the plot o a. close reading o b. character mapping o c. note-taking p

Part a which statement best describes a central idea in this narrative? in times of tragedy, it is difficult to determine how best to be of service. in times of crisis, people prefer to be alone. young people tend to look to older people to take action in times of tragedy. when people publicly commit to being of service, they are more likely to follow through. part b which detail from the text best to shape the central idea in part a? "'i thought you might have too much going on already. i saw everyone post online.' martin said, 'i don’t think anyone wanted to be in the way today, so i’m glad you came.'" "finally, he said, 'i don’t know what to do. i guess i should tell him to let me know if he needs anything, but that doesn’t feel like enough.'" "he wondered how many people would actually show up to out and how many would simply hope that enough others did." "he explained to her that martin’s mom had died, and told her how he felt about his friend’s loss. 'what do you plan to do for him? ' his mother asked."

Which correctly identifies the underlined words in the sentence below? marta walked into the room and saw her friends waiting to congratulate her. a. a clause that is describing a noun b. a phrase that is describing a verb c. a clause that is describing a verb d. a phrase that is describing a noun2b2t