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Question 12
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Questior
Question 12
1 points
The receptionist was rated as 'very poor' in terms of her friendliness. In response, she could argue that friendliness should not be regarded as a performance criterion because it
is not relevant to a receptionist's job
is has not been objectively measured and assessed
O is not accepted by managers and employees as a performance criteria
O does not distinguish between good and poor performers.β
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