How does the resolution of "Thank you, Ma'am" best help readers to understand the theme, or the message, of the story? The characters are introduced and the major conflict is presented.

This is the part of the story in which readers observe how characters react to events.

At the end of the story, readers learn that people are often different than they might first appear.

At the conclusion, readers understand that this young boy and this woman have shared an important experience

She took up a scalpel and slit the monkey's abdomen, making a slow and gentle cut, keeping the blade well away from her gloved fingers. the spleen was puffed up and tough, leathery, like a globe of smoked salami. she did not see any bloody lesions inside this monkey. she had expected that the monkey's interior would be a lake of blood, but no, this monkey looked all right, it had not bled into itself. if the animal had died of ebola, this was not a clear case. she opened up the intestine. there was no blood inside it. the gut looked okay. then she examined the stomach. there she found a ring of bleeding spots at the junction between the stomach and the small intestine. this could be a sign of ebola, but it was not a clear sign. it could also be a sign of simian fever, not ebola. therefore, she could not confirm the presence of ebola virus in this animal based on a visual inspection of the internal organs during necropsy.