Explain the following in your own words. a. ... are trying to project their mind into that of the
speaker so that they can align their own thoughts
and feelings more closely with the speaker’s ...
b. ... actively try to suspend their own thoughts and
feelings ...
c. ... give their attention solely to listening ...
d. ... try to put themselves in the other person’s shoes ...
e. ... are also perceptive to what is not being said ...
f. ... tend to remain emotionally detached from the
conversation ...
g. ... do well in “parroting back” the words others
4
have just delivered ...
h. ... are great in semantics, facts and statistics ...
i. ... think about unrelated matters ...
j. ... manifest blank stares ...
k. ... manifest nervous mannerisms and gestures ...
l. ... fake attention while thinking about unrelated matters ...
m. ... stay on the surface of the argument or problem,
never risking going deeper ...
n. ... look for outside distractions ...