What led to the conflict referred to in this excerpt?.

ok the conflict is what took place in the story

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

source text: from the sketch here given it will be seen, that our good grandmothers differed considerably in their ideas of a fine figure, from their scantily dressed descendants of the present day. a fine lady, in those times, waddled under more clothes even on a fair summer's day, than would have clad the whole bevy of a modern ball room. nor were they the less admired by the gentlemen in consequence thereof. on the contrary, the greatness of a lover's passion seemed to increase in proportion to the magnitude of its object—and a voluminous damsel, arrayed in a dozen of petticoats, was declared by a low-dutch sonnetteer of the province, to be radiant as a sunflower, and luxuriant as a full blown cabbage. certain it is, that in those days, the heart of a lover could not contain more than one lady at a time; whereas the heart of a modern gallant has often room enough to accommodate half a dozen - - the reason of which i conclude to be, either that the hearts of the gentlemen have grown larger, or the persons of the ladies smaller — this however is a question for physiologists to determine. add punctuation to the following excerpt. writing under the name of diedrich knickerbocker washington irving aimed his potent satire at as diverse topics as political rivals such as thomas jefferson to the very ideal of looking back on the past affectionately: a fine lady, in those times, waddled under more clothes even on a fair summer's day, than would have clad the whole bevy of a modern ball room. a voluminous damsel, arrayed in a dozen of petticoats, was declared by a low-dutch sonnetteer of the province, to be radiant as a sunflower, and luxuriant as a full blown cabbage. in those days, the heart of a lover could not contain more than one lady at a time; whereas the heart of a modern gallant has often room enough to accommodate half a dozen